WHO WE ARE


Bruce Phares and Donna Bertolino are a married couple who work together with many, many years of combined real estate experience between them. 

Donna Bertolino, A.B.R., has been helping purchasers buy homes and condo's in Seattle since 1975. For years Donna specialized in assisting first-time home-buyers in the most intelligent and safe acquisition of their foundation for home-ownership. As a result of the experience she gained in creatively assisting Buyers in their financing quests, Donna has developed skills in financing far beyond the scope most real-estate agents ever pursue. That expertise comes into play by matching her clients' unique financial circumstances with the specific attributes of properties, in order to aid her buyers in deciding on the most advantageous way to structure the purchase contract. With a philosophy of win-win management, Donna's role as conductor of the transaction process is to control and eliminate the inherent potential pitfalls of the process. She manages our clients' title companies, lenders and escrows with tremendous skill and has a tremendous amount of experience in the in-city area of Seattle, practicing Buyer Representation years before its current popularity. One of Donna's many strengths is her knowledge of the Seattle condominium market. Donna is also the "target-designator", using the computer system to guide Bruce in his constant search to find the best properties for our clients before other agents.

Bruce Phares, A.B.R., C.R.S., G.R.I., Associate Broker, is one of the most experienced Buyer Representatives working in Seattle. He is one of the original residential buyer-brokers in the Seattle area, having implemented the practice well before it was even heard of in the market place. Having practiced Buyer Representation since 1988, well before it became general knowledge and years before Washington laws forced agents to scramble to finally identify their roles in the industry, Bruce was one of the handful of agents in Seattle who helped establish the concept as part of the standards of practice in real estate. Bruce has attained advanced designations that put him into the top 2% of agents nationwide. Part of his role in the partnership is educating buyers as to the intricacies of home construction, common areas of concern and identifying "red flags" in properties prior to structuring offers, thereby saving clients much wasted time, money and emotional involvement in properties which would fail structural inspection scrutiny. Prior to joining forces with Windermere Real Estate Northwest, Bruce served as former manager and former director of marketing for The Landmark Group, helping The Landmark Group establish itself as one of Seattle's premier independent Real Estate brokerages. 

The Phares Team is made up of loyal, professional relationships that have developed from many years of hands-on management of our transactions. Over the years we have carefully developed a trustworthy team of Seattle's finest lending representatives, escrow officers, title officers, structural inspectors, appraisers, real estate attorneys, contractors, roofers, painters, and workers, who all come together under one umbrella to work for you. We demand integrity, experience and loyalty to our buyers from each of our many affiliates. It would be impossible to adequately describe the qualities of our people without writing many more pages here... at your interview, we will discuss our team with you and the experience, team-work and strengths they bring to the table. 

"...honest and ethical behavior are high priorities for you, which certainly was beneficial to me as your client...going over a Purchase and Sale Agreement and explaining key points was very helpful...showed me that you probably would be a good Purchaser Representative, which you turned out to be...you presented (information) in such a way (that it) added to my perception, without trying to sway it...appreciated your active participation and interest in the inspection, where you found additional things that needed attention...when (the closing) turned combative, your diplomacy prevented a tense situation from turning into an impossible one...best of luck!"  Monica Power, City of Seattle

 


Bruce and Donna are both accredited members of the Real Estate Buyer's Agency Council, National Association of Realtors.

Bruce is an accredited member of The Council of Residential Specialists of the National Association of Realtors.

Bruce is a Graduate, Realtor Institute